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SHIPPING IS ON US, ABOVE ORDER VALUE Rs 398/-

CONTACT US

Contact Us

If you have any questions, concerns, or need assistance with your order, feel free to reach out to us. We’re always happy to help.

📧 Email: if.ignitedfragrance@gmail.com
📱 Instagram: @ignitedfragrance

Our support team aims to respond within 24–48 business hours.

SHIPPING POLICY

All our candles are freshly prepared and dispatched within 48 hours of receiving your order. Since we handcraft each candle in small fresh batches, this helps us maintain the best fragrance quality and consistency. Orders placed on weekends or public holidays are processed on the next working day. Once dispatched, delivery usually takes 4–10 business days, with faster deliveries in metro cities and slightly longer timelines for remote locations. We pack every order with bubble wrap, double-layered protective boxes, and heat-resistant packaging during summer to ensure your candles arrive safely and intact. Please note that delivery timelines may vary due to courier delays, weather conditions, festivals, or incomplete addresses, but we are always here to assist you with tracking updates. A tracking link will be shared via SMS or email once your order has been shipped.

Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much much more.

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