TERMS & CONDITIONS

A LEGAL DISCLAIMER

The information provided in these Terms and Conditions is intended for general guidance only and does not constitute legal advice. Ignited Fragrance reserves the right to update, modify, or replace any part of these Terms and Conditions at its discretion without prior notice. By accessing or using this website and placing an order, you agree to be bound by the current version of these Terms and Conditions. It is the customer’s responsibility to review this page periodically for any changes. Continued use of the website following any updates indicates acceptance of those changes.

TERMS & CONDITIONS

By placing an order with Ignited Fragrance, you agree to our terms and conditions regarding the purchase and delivery of our products. All our candles are handcrafted in small batches, and slight variations in color, texture, or appearance are natural and not considered defects. Due to the nature of our products, we follow a strict No Return and No Exchange policy, except in cases where the product is damaged during transit. In such cases, customers must notify us within 24 hours of delivery with an unboxing video and clear photos for verification. Ignited Fragrance is not responsible for delays caused by courier partners, incorrect addresses, or unforeseen circumstances. By continuing to browse and use our website, you acknowledge and accept these terms, along with our shipping and privacy policies.

WHAT TO INCLUDE IN THE T&C DOCUMENT

Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much much more.

To learn more about this, check out our article “Creating a Terms and Conditions Policy”.